Infrastructure & Software
Consulting Services – Calibre IT team of consultants is able to assist with understanding and documenting business requirements in order to assist our customer’s select appropriate IT business solutions aligned with our customers function.
Infrastructure Procurement & Delivery – Calibre’s highly trained staff are able to Design, Implement and manage a wide variety of server, networking & desktop Infrastructure solutions.
Managed Support Services – Our Help desk and managed services team are on-call 24 hours a day 7 days a week in order to assist our clients with on-going operational IT service requirements and requests.
Software Procurement – We can renew existing licenses, recommend and supply software. Assist with the right licensing option for major vendors, and ensure your software is deployed properly.
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Calibre IT Managed Services (CIMS)
Managed services is an Automated Real Time Monitoring and Management Tool.
Managed services allows Calibre IT to ensure your systems are running as designed 24/7/365 days a year. We can remotely support any user on your network, CIMS can monitor devices on your network, Printers , Routers, Switch’s, UPS, Servers, workstations, and your web site.
Capabilities
Calibre IT Managed Services (CIMS) –
Monitor Applications and Services –Availability and raise an alert should something fail.
Self Healing Capabilities – CIMS will automatically attempt to resolves an issue.
And make sure your key application or system is available.
Ensure your systems are updated and secure – Windows systems patch management ensures you’re running the latest security updates from Microsoft and other 3rd party vendors.
Monitors Antivirus – check updates, firewall, web content filter, spam filter, email Continuity, AV and DR, scans or clean activities and alerts should there be a problem.
Monitors your data backup system – status and alerts as required.
Managed Backup – Cloud and local solutions, automated and managed.
Client Access Portal – Allows you to login and review the status of your network and devices along with asset details . Remote control functionality is also available.